1. Introduction
Ranking Africa ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, company name, and phone number when you register.
- Website Data: URLs you submit for auditing, SEO scores, and keyword tracking data.
- Payment Information: Transaction records via M-Pesa and PayPal. We do not store card details.
- Usage Data: Log data, IP addresses, and browser information for security and analytics.
3. How We Use Your Information
- To provide and maintain our SEO and SMM intelligence services.
- To process payments and manage subscriptions.
- To send transactional emails (reports, alerts, receipts).
- To improve our platform and develop new features.
- To detect and prevent fraud and security incidents.
4. Data Storage & Security
All data is stored on secure servers located in Africa. We use AES-256 encryption for sensitive data, BCRYPT for password hashing, and HTTPS for all communications. API credentials are encrypted at rest.
5. Third-Party Services
We integrate with third-party APIs (Google PageSpeed, DataForSEO, Meta, etc.) to deliver our services. These services have their own privacy policies. We only share the minimum data necessary.
6. Your Rights
- Access, update, or delete your account information.
- Export your data in JSON format.
- Opt out of marketing emails at any time.
- Request account deletion by contacting support.
7. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.
8. Contact Us
If you have questions about this Privacy Policy, contact us at support@ranking.africa.